SUBSCRIPTION USER GUIDE
How to Manage My Account
For future changes to your Wyld CBD Subscription please follow these steps-
- Log into your account here
- Manage Subscriptions
- Add or remove a product, change shipment date or cancel subscriptions for any of our products!
Skip a Shipment
- Log into your account here
- Manage Subscriptions
- Edit - Skip Shipment
Remove or Change Product
- Log into your account here
- Manage Subscriptions
- Edit the product you wish to change
- Changing product - First add the product you prefer, available under “Toss these in…”, this will allow you to keep the same Charge Date and Delivery Schedule - Please see below for removing a product
- Removing product - Scroll to the bottom of the page - Cancel Subscription - Choose a cancellation reason**
**Cancellation reason “I want a different product or variety” will not allow the swap of a product.
Change Charge Date
- Log into your account here
- Manage Subscriptions
- Edit the product you wish to change
- Choose Next Charge Date
- Update Next Shipment Date or Order Now
Change Delivery Schedule
- Log into your account here
- Manage Subscriptions
- Delivery Schedule
- Manage Subscription for the product of your choice
- Skip or Update Charge Date to day you would like the next order to be placed OR
- Delivery Schedule to change how often your subscription order is placed
Change Gummy Size or Quantity
- Log into your account here
- Manage Subscriptions
- Edit the product you wish to change
- Choose the Product and change Variants and/or Quantity
Change Card on File
- Log into your account here
- Manage subscriptions
- Billing Information
- Card on File will be below your Billing Information
- Edit to preferred credit card and don’t forget to hit “Update Card”!