Accessing my Account
- Log into your account here
- If this is your fist time accessing your subscription and you are unable to log in, you will need to Create an Account
- Manage Subscriptions
- Add or remove a product, change shipment date or cancel subscriptions for any of our products!
Skip a Shipment
- Log into your account here
- Manage Subscriptions
- Edit - Skip Shipment
Remove or Change Product
- Log into your account here
- Manage Subscriptions
- For each Active Subscription you will need to Edit the product you wish to change
- Changing Quantity or Variant - Once you are in the product subscription details, click on the Product on the left side, a pop up window will appear and allow you to change the Variant (piece per bottle or cans per pack) and the Quantity
- Changing product - Scroll to the bottom of the page, choose "Cancel Subscription" - Cancel Reason "I want a different product or variety" - Proceed and Swap Product - Search or Select the product you would prefer - Edit the Quantity, Delivery Schedule and Variant to your preference - Swap Product
- Removing product - Scroll to the bottom of the page - Cancel Subscription - Choose a cancellation reason**
Change Next Charge Date
- Log into your account here
- Manage Subscriptions
- Edit the product you wish to change
- Choose Next Charge Date
- Update Next Shipment Date or Order Now
Change Delivery Schedule
- Log into your account here
- Manage Subscriptions
- Delivery Schedule
- Manage Subscription for the product of your choice
- Skip or Update Charge Date to day you would like the next order to be placed OR
- Delivery Schedule to change how often your subscription order is placed
Change Product Size or Quantity
- Log into your account here
- Manage Subscriptions
- Edit the product you wish to change
- Choose the Product and change Variants and/or Quantity
Update Card on File
- Log into your account here
- Manage subscriptions
- Payment Methods
- “Add New Payment Method” then confirm details and Add card
- Shipping Methods
- Click the down arrow on the shipping address, then “Change Payment Method” (Don’t forget to hit “Save”!)
- If multiple shipping addresses are included on the Shipping Page, repeat step 6 for each option
- For those updating these details to re-activate a subscription, please update your Next Charge date for each product subscription
Update Shipping Address
- Log into your account here
- Manage subscriptions
- Shipping Addresses
- Click the down arrow on your shipping address, then “Edit Shipping Address”
- If multiple shipping addresses are included on the Shipping Page, repeat step 4 for each option
- Click on the Person Icon to go back to your Subscription Home page
- Manage Subscriptions
- Edit your product subscription and below the “Skip Shipment” button is where the Shipping & Billing details live, ensure the correct shipping address is used and repeat this steps for all active product subscriptions
Adding a Loyalty & Rewards Discount Code to your Next Order
- Log into your account here
- Manage Subscriptions
- Edit the product you wish to apply the discount code to
- Below your Email Address is "Apply Discount"
- The discount code can be found by logging into your Rewards account here and copying the code after Redeeming your available points!