SUBSCRIPTION USER GUIDE

How to Manage My Account

For future changes to your Wyld CBD Subscription please follow these steps- 

  1. Log into your account here
  2. Manage Subscriptions 
  3. Add or remove a product, change shipment date or cancel subscriptions for any of our products! 

Skip a Shipment

  1. Log into your account here
  2. Manage Subscriptions 
  3. Edit - Skip Shipment 

Remove or Change Product

  1. Log into your account here
  2. Manage Subscriptions 
  3. Edit the product you wish to change
  4. Changing product - First add the product you prefer, available under “Toss these in…”, this will allow you to keep the same Charge Date and Delivery Schedule - Please see below for removing a product
  5. Removing product - Scroll to the bottom of the page - Cancel Subscription - Choose a cancellation reason**

**Cancellation reason “I want a different product or variety” will not allow the swap of a product. 

Change Charge Date

  1. Log into your account here
  2. Manage Subscriptions 
  3. Edit the product you wish to change
  4. Choose Next Charge Date
  5. Update Next Shipment Date or Order Now

Change Delivery Schedule

  1. Log into your account here
  2. Manage Subscriptions 
  3. Delivery Schedule
  4. Manage Subscription for the product of your choice 
  5. Skip or Update Charge Date to day you would like the next order to be placed OR 
  6. Delivery Schedule to change how often your subscription order is placed

Change Gummy Size or Quantity

  1. Log into your account here
  2. Manage Subscriptions
  3. Edit the product you wish to change
  4. Choose the Product and change Variants and/or Quantity

Change Card on File

  1. Log into your account here
  2. Manage subscriptions
  3. Billing Information
  4. Card on File will be below your Billing Information
  5. Edit to preferred credit card and don’t forget to hit “Update Card”!